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Cameras and Doorbells

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Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

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How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 1681 Views
  • 0 replies
  • 1 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 17825 Views
  • 0 replies
  • 7 kudos

Google Nest Camera with Flood light - timer

Is it possible to set a routine/timer on the flood light. There used to be a routine you could set but due to an upgrade in October, 2022 it was removed. Any information would be helpful.

Diane7 by • Community Member
  • 509 Views
  • 1 replies
  • 0 kudos

How to clean inside lens of outdoor Nest camera after water leak

Seeking advice for cleaning the INSIDE lens of an outdoor Google Nest camera after rain seeped inside. The water has evaporated, leaving a foggy inner lens. The camera despite the haziness is functioning, but I need a way to disassemble the camera to...

AS20 by • Community Member
  • 2654 Views
  • 13 replies
  • 0 kudos

Resolved! Combining multiple people for doorbell face recognition

If I combine multiple people, would this have any adverse effect on face recognition - would it confuse the algorithm?My use case is that I want to group multiple deliverers together such as DHL, food delivery services, postal service, etc. so that I...

NeoX by • Community Member
  • 1784 Views
  • 6 replies
  • 0 kudos

Camera not recording

Hello we had our Google home app with our camera and decided to pay for the subscription to have it record and save the recordings for however long (5 days maybe?) anyway it doesn’t do that at all - I can’t even look back at anything today I then dow...

Bek11 by • Community Member
  • 1472 Views
  • 8 replies
  • 0 kudos

Doorbell mounting

Hi, Took my nest doorbell off to charge overnight and it won't remount this morning. It will not Click in at the top and keeps popping out. I have wiggled the dismount key into the socket at the top to no avail. It's only 12 months old.Any advice??? ...

JamesFair by • Community Member
  • 1476 Views
  • 8 replies
  • 0 kudos

Replacement Parts

Hello! My first time reaching out! I hope I have good luck with my issue. I am in need of the mounting pieces for the Google Nest Doorbell (battery). So the wedge piece and the metal piece, both of which are needed to mount the doorbell camera. Thank...

google doorbell needs to be pressed twice

Our electrician has just installed our Google Nest doorbell. It chimes when you press the button, however nothing registers inside unless it’s pressed twice. I’ve tried restarting the doorbell and that didn’t work. Any suggestions??

LeanneH by • Community Member
  • 1433 Views
  • 7 replies
  • 0 kudos
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