cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Outdoor camera not charging

bourasan1977
Community Member

Hi 

I have the wireless outdoor camera and is not charging 

Any help

2 REPLIES 2

MplsCustomer
Bronze
Bronze

@bourasan1977 

Is your charging cord plugged in with the cord feeding towards the FRONT of the camera (as it should be)?

Lance_L
Community Specialist
Community Specialist

Hi folks, 

 

@bourasan1977, thanks for reaching out to the Community. I wanted to check in and see if you still needed any help. Have you managed to see MplsCustomer’s response above? If yes, how was it?

 

Also, please check the outside temperature. At temperatures between -4°F (-20°C) and 32°F (0°C), the battery can still power your device, but it won’t charge. It may also drain more quickly than usual. At temperatures close to -4°F (-20°C), your battery may have less than half the life that it has in warm weather. You can check out this guide to learn more about the battery charging behavior of Nest cameras and doorbells in cold weather.

 

I appreciate the help, MplsCustomer.

 

All the best,

Lance