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Power off

Gabi_gbg83
Community Member

The camera was working ok but so far there is no power on it all other ones are working successfully please advise and also can you cancel if the warranty is still available. Thank you 

4 REPLIES 4

EmptyNester
Gold Product Expert
Gold Product Expert

This is just a user forum.  Nest personal do not respond here.   You will need to open a support ticket which will give you the ability to speak to a Nest Support person on the phone for an use like this.  Here is the link to get you going....

https://support.google.com/googlenest/gethelp

 

aatienza
Community Specialist
Community Specialist

Hey Gabi_gbg83,

 

I'm dropping by to ensure that everything is covered here. I hope that sheds some light on the issue.

 

I appreciate the help, EmptyNester.

 

Thanks,

Archie

aatienza
Community Specialist
Community Specialist

Hey Gabi_gbg83,

 

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have. 
 

Thanks,

Archie

janthadeus
Community Specialist
Community Specialist

Hi folks!

 

Thanks for your help here, Archie.

 

We haven't heard any updates from you. I'll go ahead and lock this thread in 24 hours. If you happen to have the same concern feel free to reach us out here or start a new thread.
 

Regards,

JT