Hello. My Nest products worked well until they were migrated to google.
I wish to reinstall on the nest app. I get an error saying the devices already belong to another account.
I can’t seem to figure out how to delete them from my account so I can start over.
We migrated our Nest Account to a Google Account a couple of years ago. Our older Google Nest cameras and doorbells remained accessible in the Google Nest app, but can be viewed (but not administered) in the Google Home app.
You cannot "reinstall" your existing Nest products on the Google Nest app; they should still be there in the Google Nest app (logging on with your Google account).
Just checking in to see how the conversation is going. Thanks for your help, MplsCustomer. If you migrated over to the Google Home App, your newer devices will be there, but your older devices should still be able to be accessible in the Nest app. Are you sure you are logged into the correct Google account?
I wanted to check in and see if you managed to see Brad's post. Please let me know if you have any questions from here. I would be happy to assist, and make sure you are good to go.
I just wanted to jump in here to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.
Thanks for the help here, MplsCustomer, Brad and Jake.