Record and notify on sound events (Nest cam indoor)

[MauriceG]

Hi There,

Using my nest cam IQ and the nest app i am able to get notifications on sound events, this is awesome for my use as a nannycam with my baby. So i bought a new nest cam, which i configured using the google home app. When i browse to the camera > settings > events. I see the option for "Seen events (people)", but no options to get notifications on sound events.

Can you tell me if i overlooked a setting, or why this is missing from the app? I would love to use this feature (like with my nest IQ) to get a notification when my child makes a sound in the bedroom.

Kind regards,

Maurice

[colgbo · Accepted solution]

This feature is not available on the Google Nest Cams. You can only set it to receive sounds from a smoke or carbon monoxide detector.

[zoeuvre]

Hi MauriceG, 

Thanks for posting here in the Community forum. I'd like to take a look at this for you. 

Have you checked if the Sound Detection settings is enabled on your Home app? If not, open your Home app, then tap Settings.

1. Under the Features and services section, choose Nest Aware.
2. Under the Settings section, choose Sound detection.
3. Verify that the toggle next to Sound detection is on.

I'll look forward to your response.

I appreciate your help, @colgbo. 

Best,

Zoe

[MauriceG]

Hi Zoe,

Thank you for your guidance. Could it be that this feature is not available in my country? when i browse to the nest aware settings i only see the "Familiar face detection" setting. 

Kind regards,

Maurice

[zoeuvre]

Hi there, 

Thanks for the information. A few questions: do you have a Nest Aware subscription? If so, what type of Nest Aware subscription do you have? Is it a 1st generation or 2nd generation Nest Aware subscription? Also, please help me with a screenshot of your Nest Aware feature options that you can see on the Nest app. 

Regards,

Zoe

[Dan_A]

Hey there,

I wanted to follow up and see if you still need help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Thanks,

Dan

[Dan_A]

Hello again,

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.
 

Cheers,

Dan