10-13-2021 06:40 AM
So I have the QR code from my camera and the wifi ID/PW but need to set it up remotely (vacation home). Can this be done? What is the reason that I'd need to be at the property to set up the camera if I have all the proper information?
10-18-2021 01:21 PM
Sorry for my late response. Thank you for all of your patience while waiting for a reply. I just wanted to make sure that your issue is addressed. I can definitely understand how frustrating your situation must be. I would love to help you find a solution to this issue. I am afraid that this is not a possibility. You will need to physically be present to install these cameras and add them to your vacation home as a Home/Structure in the app.
Please let me know if you need further assistance.
11-18-2021 12:45 PM
I just wanted to jump in real fast to see if you saw Brad's reply and to see if you still needed some help on this or if you were able to get it sorted out. If you are still needing some help, just let us know and we'll be happy to continue helping.
11-23-2021 09:01 AM
As we haven't had any activity here recently I'm going to go ahead and close the thread. If you have more to add, feel free to start a new discussion.