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Rename nest cam floodlight

ChicagoAndy
Community Member

How do I rename the next cam floodlight in Google home?   The instructions point to settings, device information, but these fields are not editable for me.   How do you rename this camera/ floodlight?

5 REPLIES 5

EmptyNester
Gold Product Expert
Gold Product Expert

Hmmmm, Try going into the App and select the camera so you are viewing the live image.  Then click the gear in the upper right corner and you should see "NAME" with the name of the camera shown there.   If I touch it on mine it lets me change the name.

Clicking 'Name' does nothing.   The field is briefly highlighted then the highlight goes away and I can't change anything.

Hmmmm, it sounds like your app might be out of day.   Try searching in your App Store for the app and see if it has "UPDATE" next to it.  If it just says "OPEN" then you are on the newest version.

If that isn't it then I think the next step is to open an official support ticket and get a Google Tech to help.  Here is the link:

https://support.google.com/googlenest/gethelp

If  you get this resolved please return here and let us know how you got it working.

SteveT1
Community Specialist
Community Specialist

Hi folks,

 

I appreciate the help @EmptyNester. Checking in to see if you have further concerns about your Nest Cam with Floodlight? Feel free to update this thread, and we're happy to assist you further.


Thanks,
Steve

SteveT1
Community Specialist
Community Specialist

Hi there,

 

We haven't heard any updates from you. Please let us know if you still need help as we will be locking this in 24 hours if we won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

 

Regards,
Steve