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Cameras and Doorbells

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Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

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How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 213 Views
  • 0 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 15928 Views
  • 0 replies
  • 6 kudos

Nest Camera Reset Difficulty

I recently changed my Wifi and I'm having serious problems trying to reset the two outdoor cameras I have. The paperclip just isn't doing anything. I believe both rest buttons are bad as I have tried numerous times to do this, followed the instructio...

GaryEhrike by • Community Member
  • 3274 Views
  • 21 replies
  • 0 kudos

Add New Nest Cam

I have four cameras that have worked fine in the Nest app for a few years. I just bought a fifth camera and I now realize Google has blocked new cameras from being added to the Nest app. That's fine (although I don't understand why) but my problem I'...

fking29 by • Community Member
  • 1249 Views
  • 7 replies
  • 0 kudos

Indoor chime won’t ring on new installation

I just installed front and backdoor 2nd gen wireless doorbells. After a number of troubleshooting issues (builder switched front and rear wires). Everything is working except the chime. 1) I replaced the transformer with a 16VAC 30 VA unit and it put...

John65 by • Community Member
  • 1914 Views
  • 6 replies
  • 0 kudos

Nestcam floodlight - where is the 6-digit setup code?

I changed my home wifi router and need to reconnect the Nest Cam with flood light to the new Wifi network. Following the instructions in the link below I removed the device from the Google Home app, climbed the ladder to find the 6-digit setup code o...

Doorbell stuck at offline mode. Unable to restart to reset.

Hi Google,My doorbell was working fine for 3 months until last week it went offline and I could not get back online again. I tried pressing and holding the reset pin at the back for at least 5 seconds to reset and 15 sec to factory reset but the door...

jasoncy by • Community Member
  • 1801 Views
  • 12 replies
  • 0 kudos

No QR Code - No six digit code

Product is a Nest Cam Indoor Wired 2nd GenerationI do not see a QR code nor a six digit code. Not on the top, not on the bottom, not in the front and not in the back. Not to the left and not to the right. I’ve looked and looked, but do not see it. On...

Cptmb by • Community Member
  • 754 Views
  • 4 replies
  • 0 kudos

Google nest doorbell

Hi, I’ve tried to set up my nest doorbell but it kept having trouble connecting to pairing device. Both my phone and the hub device are linked to the same wifi. The doorbell is also pugged into a proper power point instead of laptop. Please assist me...

Resolved! Trying to view doorbell and outdoor cam on pc

I have a nest aware sub, battery doorbell and batter outdoor cam. I have the app and it works very well on my phone. But when I am home I would like to review cams on my pc. Been on my acct on nest and the only option it gives me is Home or away but ...

drouze041 by • Community Member
  • 793 Views
  • 4 replies
  • 0 kudos
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