Nest doorbell not ringing all the time and I forgot my password so I deleted Nest app and opened it in Google. Camera no longer sends notifications or video. Found Nest password and decided to reopen Nest app but it is telling me there is a previous owner. That would be me. How do I delete previous owner or just reopen Nest in my name?
For things to have worked correctly, you would have had to remove your Nest Hello doorbell from the Google Nest app and then signed off BEFORE you signed into the Google Nest app using "Sign in with Google option". See the "Error message: Google Account is already linked with another Nest account." Instructions in this Help topic:
@Wabbit, thanks for reaching out. I just want to check if you managed to see the response above. Were you able to try contacting support and do the troubleshooting steps? How does it go?
