Replacing old Google nest hello doorbell (wired) with gen 2 in Google nest Aware

[Manderz219]

My Google Nest hello doorbell hasn't been working correctly so I just replaced with with the Google 2nd Gen (wired) doorbell.  So I need to do something to attach it to my Google nest aware account?  It seems to be all set up in my Home app but I can't get it in the nest app.   

[MplsCustomer]

@Manderz219 

The 2nd gen cameras and doorbells work only in the Google Home app and do NOT get installed in the Google Nest app.  However a Nest Aware subscription covers all 1st gen and 2nd gen cameras and doorbells in the same Google Account and same Google Nest "home/structure".  You view video history for the 2nd gen cameras and doorbells in the Google Home app:

https://support.google.com/googlenest/answer/10904254

[Manderz219]

Perfect!  Thank you for your help. 

[EmersonB]

Hello folks,

@Manderz219, thanks for reaching out here in the Community. What was shared above is right on the spot. We hope that sheds some light in your concern. 

Just a reminder, the Nest Doorbell (wired, 2nd gen) has higher power requirements than most doorbells. You need a transformer that is rated for 16-24 V AC, 10-40 VA to provide enough power to your doorbell. If you've already installed your doorbell and you see a blinking yellow light on the front, your doorbell isn't receiving enough power.

 Let us know if you have additional questions or concerns.

I appreciate the help, MplsCustomer.

Regards,

Emerson