Reused floodlight camera is not discoverable

[Shambler2]

I have a Google nest floodlight camera that I had roughly 2 years or so. I moved from the house it was mounted and that camera went into storage for a few months. Now I'm at a new home trying to use it, and realized it was still on my app but wrong wifi. So I removed the device. I even tried the long press of the camera reset. 

With power (reset from breaker) the flood lights initially go on, but camera blue/white light does not. I did remove and replace the cord for the camera because I don't have the QR code anymore, and that is where the device code is. Everything is powered correctly, but would a severely dead battery prevent the camera from working even on direct power?

[MplsCustomer]

@Shambler2 

The camera that Google Nest uses in its floodlight camera fixture is the same camera as the Google Nest Battery Camera that we have (plugged in with the optional power cable since Sept. 2021). I don't know why Google Nest made that design decision, especially since they don't even tell their customers that the camera in the floodlight fixture is a battery camera.

If you had your floodlight camera in storage for a few months, I think its battery would have completely depleted. Since Google Nest does not ship the floodlight camera with a charging cable, the only way you would have to charge the battery would be to connect your camera to electrical power and wait for a couple of days.

I suppose it's possible that the battery could have been damaged when it was completely depleted, but I don't know. And my guess is that the battery camera won't operate with a dead battery.

If you changed your Wi-Fi since you last used your floodlight camera, and if it had a dead battery, then it wouldn't have been online when you removed it from the Google Home app, so the automatic factory reset would not have occurred.

I don't think the manual factory reset would have worked while the camera's battery was dead; if it did, you should have gotten a steady solid yellow status light and a confirmation tone after 12 seconds of depressing the reset pin (https://support.google.com/googlenest/answer/9252162?hl=en&sjid=15313476211174102519-NC#zippy=%2Cnes...).

[EmersonB]

Hi everyone,

@Shambler2, thanks for reaching out here in the Community. To confirm, when you tried to reset it, were you able to see the light status? Have you checked if there's any damage on the power cable and adapter? Looking forward to your response.

I appreciate the help, MplsCustomer.

Regards,

Emerson