Samsung phones and talk sessions

[xB4rk3r]

Again, Samsung products don't work with the talk and listen sessions. I guess Google is just going to ignore us? Obviously this is still a problem and it's not going to be fixed...

[Brad]

Hey there,

Thank you for bringing up the concern you're experiencing, I would love to look into this further for you. The first troubleshooting step that I'd recommend would be to restart your device. This process should keep all your settings, and reconnect it to the same Wi-Fi network. This is helpful if it ever freezes, has connection problems, or isn't working normally.

Best regards,
Brad

[xB4rk3r]

Already been restarted multiple times. Been uninstalled/reinstalled. Everything is up to date This is a known issue you all at Google know about but refuse to fix. It's well documented on multiple sites. Thanks for the generic "have you tried turning it off then back on again" response. 🙄

[Brad]

@xB4rk3r

Sorry to hear that you're still experiencing difficulties. We’re always looking for ways to improve, and appreciate your feedback. You can send it at any time using your devices by saying, "Hey Google, send feedback," or by following the steps found here.

Best regards,
Brad

[Jake]

Hey there,

I wanted to check in, and let you know that I will be locking the thread in 24 hours.

Best regards,

Jake

[xB4rk3r]

EMA Jake from state farm.

[Jake]

Hey there,

I wanted to follow up and see if I could be of any help. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further. 

Best regards,
Jake

[Jake]

Hey there,

I wanted to check in and see if you are still in need of any help. Please let me know, as I would be happy to assist, and answer any questions you may have.

Best regards,
Jake

[Brad]

Hi there,

Just checking in to see how the conversation is going. Please let us know if you have any further questions or concerns. We'll leave this thread open for a little longer for follow-up questions and concerns.

Best regards,

Brad

[Moniberi]

I am having this issue with my Samsung and the Google camera (wired) since the last update, any ideas?