Set up Google Nest Doorbell

[UsernameDan]

Unable to completely set up.  Won’t show any video.  I already have a Nest indoor camera on Google Home app. Very confusing!  PLEASE SUBMIT to Help Desk.  THANK YOU

[Cal26]

Hi,

Just to confirm can you let me know if you have done all the following:

• Make sure that your Nest Doorbell is within range of your Wi-Fi network.
• Make sure that your Nest Doorbell is plugged in or has a fully charged battery.
• Try restarting your Nest Doorbell.
• Try restarting your Wi-Fi router.

[MplsCustomer]

@UsernameDan 

If you want to contact Support, start with this link:

https://support.google.com/googlenest/gethelp

[Jenelyn_O]

Hi there,

Thanks for reaching out. I just want to check if you managed to see the responses above. Were you able to try the troubleshooting steps that have been provided? Please let us know how it goes.

I appreciate your help, @Cal26 and @MplsCustomer.

Best,

Jenelyn

[Juni]

Hi there,

I want to check if you have additional questions and concerns about your device. Let us know by updating this thread, and we're glad to assist you further.
 

Thanks,

Juni

[Juni]

Hello there,

We haven’t heard back from you, so I'll be locking this thread in 24 hours. Feel free to create a new one if you have other concerns in the future.

Regards,

Juni