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Some video not coming up on camera feed

JohnF
Community Specialist
Community Specialist

Disclaimer: This thread was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community.

 

Original poster: FC Hardacher 

 

Nothing
 
1 REPLY 1

JohnF
Community Specialist
Community Specialist
Hi there, FC Hardacher.
 
Sorry for my late response. Thank you for all of your patience while waiting for a reply. I just wanted to make sure that your issue is addressed. Do you have a Nest Aware subscription? That would be why you are missing video footage. You can learn more about Nest Aware subscriptions here. Please let me know if you need further assistance. 
 
 
-from Brad C. (Community Specialist)