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Cameras and Doorbells

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Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

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Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 15346 Views
  • 0 replies
  • 6 kudos

Video Doorbells draining really fast (battery)

Every since the last update all 3 of my video Doorbells have been draining the batteries super fast no matter which battery usage option is selected. Also to top it off the battery percentage is also showing incorrect values, for instance they curren...

Alex717 by • Community Member
  • 117 Views
  • 1 replies
  • 0 kudos

Doorbell mount broke

Hi I have a 1st generation nest doorbell wired and my mounting plate or bracket the small tab that holds the doorbell on has broken. Can you help please??

JDoug by • Community Member
  • 78 Views
  • 1 replies
  • 0 kudos

Ripped Brown Strip inside doorbell

In the process of trying to fix my wired nest doorbell, I managed to tear the brown strip attaching the front of the doorbell unit to the back. Can the doorbell still function, or is it time to buy a new one?

Matt2121 by • Community Member
  • 53 Views
  • 1 replies
  • 0 kudos

Nest Recording

I noticed that my cameras are only recording for a day and then deleting the data. How can I extend the recording time/space/days?

Wired camera with flood lights low power warning

Hard wired camera with flood light.The camera stand flood lights have been installed and working without issue for nearly 2 1/2 years.Keep getting low power warning with advice the check the magnetic mount.Tried rebooting the camera. Reloading the ap...

MNH by • Community Member
  • 74 Views
  • 1 replies
  • 0 kudos

Gen 1 Outdoor Camera Serial Number Issue

I'm trying to add a 1st Gen Wired Outdoor camera to my Nest app. I've input the 6 digit product code, but the app does not list the serial number so I'm unable to complete the set up. How do I get the app to show the serial number?

Sike1973 by • Community Member
  • 71 Views
  • 1 replies
  • 0 kudos

Resolved! Cámara Nets no funciona

Mi cámara dejó de enviarme notificaciones, revise y no se podía conectar desde la aplicación, posteriormente salía apagada y no me dejaba encenderla. Cabe señalar que un día anterior la había cargado en su totalidad por lo que no es una cuestión de b...

Eva9 by • Community Member
  • 243 Views
  • 1 replies
  • 0 kudos

Missing Bracket

Hello my doorbell is missing the bracket to mount on the wall can google send me one or when can I get it to buy

Rash by • Community Member
  • 226 Views
  • 1 replies
  • 0 kudos
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