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Cameras and Doorbells

Blog Posts

Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

Camera Performance Improvements in the Google Home app Read more

Forum Posts

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by Diamond Product Expert
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Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 17449 Views
  • 0 replies
  • 7 kudos

Moved cameras to Home app and faces stopped working

I moved my 4 cameras: 2x Google Hub Max, 1x Nest Floodlight w/camera, and Nest wired doorbell camera (Model: NEST_HELLO.0) from the Nest app to the Google Home app. As soon as I did that, my entire familiar faces library disappeared, and the cameras ...

kluss0 by Community Member
  • 64 Views
  • 2 replies
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Low temperature warning

"Unit is offline due to extreme temperatures"... -2°C don't seam like too extreme to me but what do I know. It's a wired Nest Hello (gen1) doorbell and this warning and other stuff I really don't like have been pushed on to me due to inability to rev...

Nest Cam 2 wont connect

We have 12 Gen 2 wired nest cams in our business. One of them stopped working. I have tried everything recommended to get it re-connected with no luck. What can I do now? Here are the things I triedunplugged the camera and plugged it back indid the f...

805may by Community Member
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  • 2 replies
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Nest cam with floodlight reinstall problem

Installed a Nest Cam with Floodlight yesterday, all working perfectly until later the same day when It went offline and we couldn't get it back online. I deleted the camera from the app & tried to reinstall but getting stuck at "Something went wrong....

JHNI by Community Member
  • 111 Views
  • 4 replies
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Camera took a fall

Hi Folks. Camera took a fall from its magnetic mount...wind blew it off. It is now now streaming any pic and no lights on the camera. Any ideas how to resurrect it? Thanks.

Robken1 by Community Member
  • 121 Views
  • 3 replies
  • 1 kudos

Doorbell camera

Has anyone come up with a solution for battery percentage dropping in the cold? My doorbell is plugged in and doesn't even show the infinity sign anymore, just that it's plugged in. Hadn't even gone below 20°F yet and the battery is draining. Is ther...

camera issue

when viewing on my Android phone today, One of my six ADT security cameras says it's not working cuz the battery is empty. All six cameras are plugged in to working electric outlets. this is not acceptable and leaves serious security gaps. that same ...

bk12 by Community Member
  • 72 Views
  • 1 replies
  • 0 kudos
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