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Soooo. No updates to resolve lost cam features?

mainor44
Community Member

The new outdoor camera is garbage. I picked up the two-pack because I was looking to cut down on running wires, only to find out I can't add them to the Nest app. Using the Home app crippled the cameras. You lose all the features. Am I missing something because I don't see where I can manage or create my clips for the outdoor cameras? Once my Gen1 cams die, or they kill the Nest app, I'm switching to RING or Arlo.

Oh, one other funny note. Every similar post I've seen was quickly locked out so no one can reply with their situation.
Nice Google.

3 REPLIES 3

MplsCustomer
Bronze
Bronze

@mainor44 

The new Google Nest cameras and doorbells lack functionality because they work ONLY in the Google Home app and NOT in the Google Nest app.

This Sept. 29, 2021 post by Google Nest's Vice President has vague promises about addressing the deficiencies in 2022, but there has been no update since:

https://www.googlenestcommunity.com/t5/Blog/Message-from-our-GM-Updates-for-our-Nest-customers/ba-p/...

EmptyNester
Gold Product Expert
Gold Product Expert

You are spot on with the disappointment in this product.  I returned mine within the 1st week and ended up buying used Gen 1 NEST cams on ebay and I'm a happy camper.   The new Nest Doorbell (Battery) might be an even bigger blunder in technological history than Windows 8  (just my opinion).  I have never seen a new product release with SO MANY steps backwards.  

SteveT1
Community Specialist
Community Specialist

Hi folks,

 

I'm afraid this feature is not available. We appreciate you sharing your thoughts with us and we're always looking for ways to improve. We'll take this as feedback and pass this information to our team. Let me know if I can assist you with anything else, otherwise I will be locking this thread in 24 hours.

 

Regards,

Steve