Sound on phone, samsung 22 ultra

[NikNak15]

The volume when watching live, or recorded videos the sound only comes through my phone as if I had it to my face.   My husband's phone s22 plays all sounds/ voices through his speaker phone.   This is right after installing it.  Every setting seems to be the same in our phones.   Any ideas on how to get it to play through my phone speaker? Thanks!

[JHovelmeier]

same issue S21 Ultra

[Brad]

Hi there, 

Sorry to hear that you're experiencing this, I understand how upsetting having no sound in your recorded clips may be, and I'm happy to assist you with this. I have a great article that goes through some troubleshooting steps that should help you out! Please let me know if you need further assistance. 

Best regards, 
Brad

[JHovelmeier]

Wierdly I did more reading and decided to uninstall Home and reinstall. That made a remarkable difference! Makes no sense! But sound out of door bell is now much louder

[Brad]

@JHovelmeier

I am relieved to hear that the sound is much louder for you! I know that setting up a home again can do the trick for many situations. Glad that this worked for you. Please let us know if you need further assistance.

Best regards,

Brad

[Brad]

Hi there,

Just checking in to see how the conversation is going, as there's been a lapse in activity on this thread.

Best regards,
Brad

[JHovelmeier]

I think it is solved for now. Seems 100 Tim's better after reinstalling

[Brad]

Hi there,

It seems that a resolution was found for some of you. We'll leave this topic open for another 24 hours in case there are any follow-up questions or comments.

Best regards,
Brad