06-25-2022 07:19 AM
Hi,does Nest cam (wireless) theft policy applies to purchases from any merchant or just from Google store?
06-25-2022 12:18 PM
This is Google Nest's policy on stolen Nest cams and doorbells:
06-25-2022 05:37 PM
Thanks,I am specifically looking about whether they cover all purchases from any retailer or just from google store online.Its not mentioned anywhere
07-02-2022 09:31 PM
Hi folks,
I appreciate the help @MplsCustomer and @Brad. Checking in to see if you have further concerns about your Nest camera? Feel free to update this thread, and we're happy to assist you further.
Thanks,
Steve
07-04-2022 04:35 PM
Hi there,
We haven't heard any updates from you. Please let us know if you still need help as we will be locking this in 24 hours if we won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
Regards,
Steve
06-29-2022 09:06 AM
Hi there,
I apologize for my late response and thank you for all of your patience while waiting for a reply. I understand how frustrating your situation must be, and I would love to help however I can. Honestly, I would suggest that you reach out to Support to get the assistance you require. I am not entirely sure in my own understanding of the policy to know what to tell you.
Best Regards,
Brad