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Doorbell wont turn on

rendom56
Community Member

Have battery google nest doorbell/video. I removed it from mount, turned off to charge and when it was 100 % fully charged,I recounted. Pressed to turn on and nothing, it says connecting,as if it's trying,then goes back to off.

3 REPLIES 3

aatienza
Community Specialist
Community Specialist

Hey rendom56,

 

Thanks for posting here in the Google Nest Community.


Sorry to hear you're having an issue with your Nest Doorbell (Battery). A few questions: what's the status light of the doorbell? Were you able to check if all the wires are properly connected? Also, check for wire corrosion at the doorbell and the chime connector. Keep us posted.


Thanks,

Archie

SteveT1
Community Specialist
Community Specialist

Hi folks,

 

I appreciate the help @archie. Checking in to see if you have further concerns about your Nest Doorbell (battery)? Feel free to update this thread, and we're happy to assist you further.


Thanks,
Steve

SteveT1
Community Specialist
Community Specialist

Hi there,

 

We haven't heard any updates from you. Please let us know if you still need help as we will be locking this in 24 hours if we won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

 

Regards,
Steve