“There was a problem connecting to the nest service. Please try again later” - Nest app
This has been constant and ever since we bought the doorbell and Nest Aware subscription. Across all our devices we try to view the video and it give between 1-5 seconds and the error message occurs, without fail.
In UK there is no direct contact for customer support and I see the issue raised here by many with no resolution and just delayed “have you solved it yet” “I’ll close the thread as I’ll suggest it is resolved when it clearly isn’t” “sorry we haven’t replied for months, let me stall again” type messages from Google.
Our Nest Aware subscription is due for renewal shortly but inclined not to renew and get rid of all of our Google devices across our households unless a prior resolve can be found.
I would like specific instructions from Google itself on how to resolve this issue (tips from community would be great but, Google, please do not use the suggestions from community to avoid providing specific instructions on how to resolve - the troubleshooters, removal of VONs etc do not work to provide functionality in any of our devices).
The dropping of convection constantly renders this product near useless for security purposes.
