cancel
Showing results for 
Search instead for 
Did you mean: 
Cameras and Doorbells

Blog Posts

Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

Camera Performance Improvements in the Google Home app Read more

Forum Posts

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by Diamond Product Expert
  • 1517 Views
  • 0 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 17590 Views
  • 0 replies
  • 7 kudos

Cant connect to assisting device

Look - this forum is filled with the same issue - if you have a household full of Google devices, the setup is massively broken. Why? Well from what I can tell they tried to make the setup easy by sharing wifi information between devices via Bluetoot...

jonR by Community Member
  • 2128 Views
  • 10 replies
  • 1 kudos

Faulty Google Hello Doorbell - how to escalate

I have a wired Nest Hello Doorbell, that has stopped working. I have gone through endless trouble shooting with Google and now need to escalate the issue as i'm unsatisfied with the progress. Case no is 3-4706000032630. I've also currently paying for...

Nest Cam with Floodlight

Purchased a nest cam with floodlight last week. Installed and everything worked great. Then my floodlight icon on Google Home app showed offline. Cam worked fine, and floodlight would activate with motion. I tried to fix by removing device from app, ...

Cheesz74 by Community Member
  • 2023 Views
  • 9 replies
  • 0 kudos

"Live video unavailable" Google Nest Outdoor (battery)

I have recently purchased and installed a Google Nest Outdoor (battery) camera. I have it plugged in with Google's 16-ft power cord, so it's not running off just battery. The problem is that when I open the Google Home app and select this camera, I u...

JerryKlein by Community Member
  • 3723 Views
  • 11 replies
  • 8 kudos

Nest Doorbell wire replacements

The wire for my nest doorbell has been loose since installation. It's the part from the package that connects to the clamp that is needed to wire to my existing wire in my house. It causes a lot of issues and will randomly wiggle out of its housing c...

PXL_20220406_200015112.jpg PXL_20220406_200035926.jpg

GSuite Does NOT work with Google Home or New Cameras!

Potential Buyers Beware! Newer Camera Products from Google/Nest DO NOT work with GSuite or Google Workspace accounts. Called support and they confirm, refuse to assist, refuse to refund money.The newer cameras also will not register/work on the older...

KrisK by Community Member
  • 2580 Views
  • 4 replies
  • 11 kudos
to vote
Top Kudoed Users