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New updates to Google Home for camera users: new AI image detection, requested features, and more!
We recently shared new updates to the Google Home app. You can read more in our community blog: New updates to Google Home for camera users: new AI image detection, requested features, and more! Have any questions not covered in the FAQ? Let us know ...
Need help with setup? Troubleshoot common Nest camera or doorbell problems
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
Let's Discuss: Support for Nest Cam Indoor (1st gen) in the Google Home App
We recently shared more about expanded support for the first generation Nest Cam Indoor in the Public Preview of the Google Home app. You can read more in our community blog: Support for Nest Cam Indoor (1st gen) in the Google Home App. Have any ques...
Something went wrong issue with google nest cam battery
hi Team,i bought 2 pack nest cam battery pack. One camera is working other one I am not able to install. It shows in google home app a persistent error “something went wrong”. I tried all possible trouble shooting which include rebooting my phone and...
Wasps at cameras
I have had two outdoor Nest cameras setup and lately I have almost constant crawling or flying across the lenses by wasps. I am getting multiple notifications of activity because of the wasps (several have even been notices of ‘person’!). Wondering i...
Lost mounting two mount magnets and the power cord
Can you please help me find a place I can purchase 2 mounting magnets for my outdoor cameras and one power cord? I recently moved and they were lost.
Nest Hello online on one phone but offline on second phone
Nest Hello is online on my phone, and online on my Google Hub. But it shows offline on friends phone. We live at the same place and are using the same account sign information. What do I do to get the Nest Hello to show online on second phone?
Nest Cam IQ Outdoor Power Adapter
I realize this is going to be a tough thing to track down.I'm looking for a Nest Cam IQ Outdoor Power Adapter. They haven't been available on the Google stores for quite some time. They show "Out of Stock" as opposed to discontinued, but I'm reasonab...
Nest doorbell (battery) and hub no video when bell rings
Just installed the new nest doorbell (battery). When the doorbell is rang i get alerts on all my devices and speakers that someone is at the door but no video available. Any suggestions or anyone running into similar issues?
Nest Cam person alerts doesn't show a person in the notification
The person detection is rather spot on. I haven't had one false positive yet on person detection since I installed my camera last week. That said, the notification I get when a person is detected never shows the detected person. I can only see the pe...
Resolved! New Nest Battery Doorbell doesn't appear in Nest app or on nest.com
I just received the new Nest (battery) doorbell. Great product. Easy install. But does it work with the Nest app? Or can I view it on my computer at nest.com? I have a couple Nest cams and they still work from the Nest app and nest.com, but the doorb...
Outdoor camera has purple cast…
Hi everyone, my outdoor camera suddenly showed a purple cast over the full screen during the day. Night time, the night vision works fine. I have unplugged, turned off numerous times to no avail. The camera is under an eve and the weather hasn’t been...
Message about Samsung smartthings appearing in the video history list for Doorbell (battery)
Hi Everyone, I'm hoping some of you can shed some light on this strange thing.I have the new Google Nest Doorbell (battery) installed and all is working. However when I go into the Google HOME app and select the doorbell camera and then to the FULL H...
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