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Cameras and Doorbells

Blog Posts

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

New updates to Google Home for camera users: new AI image detection, requested f... Read more

Nest Cam Outdoor (1st gen) expanded support rolling out into Public Preview for ... Read more

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Nest Camera Battery - Something Went Wrong

A few weeks ago, I noticed my Nest Camera (Battery) said it was Offline so I charged it for a full day. Still wouldn’t work so I uninstalled it from my Google Home app and then performed a factory reset on the camera. Tried to reinstall the camera se...

Indoor camera sensing motion when nothing is there

Several times a day I will get a motion alert from one of my cameras. There is never anything there. The sequence is always the same - the image goes black, I can hear a clicking sound and then the image comes back. The cameras are located in an unoc...

BDG88 by • Community Member
  • 1248 Views
  • 4 replies
  • 0 kudos

Longer Event History clips Failing to download

Hi,Every time I try to download a video event history clip that's around four minutes or longer it says failed to download. I successfully downloaded a two minute clip. When I try to download a four minute 59 second clip, it fails to download. I have...

CH00WY by • Community Member
  • 1545 Views
  • 9 replies
  • 2 kudos

A second Nest hello familiar face detection problem

I have nest are and familiar face detection turned on. However, when I add a second Nest hello to the home then the familiar face detection turned off. I only want the familiar face detection on one cam, is that possible when there are two cams in th...

DarrylM by • Community Member
  • 855 Views
  • 6 replies
  • 0 kudos

Camera does charge past 50%

The camera does not charge past 57% even though it is plugged in and showing a light indicating it is charging. It will not turn in at 57% either. Anyone else having problems like this. This is a brand new camera that is only 3 days old

Speet by • Community Member
  • 994 Views
  • 5 replies
  • 0 kudos

Nest camera not recording

Nest IQ camera doesn't record playback properly after resetting and removing/reinstalling home with new modem. Wifi is connected and getting live feed.

Dt1951 by • Community Member
  • 675 Views
  • 3 replies
  • 0 kudos

Can’t set up new google wireless doorbell

I have an AMPLIFI router connected to Pentanet and have tried on numerous devices to connect my new google wireless doorbell. It just does not connect no error code given just try again option. I have also factory reset a couple of times, moved it to...

Dianne8 by • Community Member
  • 593 Views
  • 2 replies
  • 0 kudos

Can’t connect google wireless doorbell

I have an AMPLIFI router connected to Pentanet and have tried on numerous devices to connect my new google wireless doorbell. It just does not connect no error code given just try again option. I have also factory reset a couple of times, moved it to...

Dianne8 by • Community Member
  • 373 Views
  • 0 replies
  • 0 kudos

Outdoor nest cam with floodlight

I have an android phone and google nest and a nest cam with floodlight was just mounted I can find how to turn floodlight/camerabon and off and hiwctobafjyst brightness of floodlightQuestion 1. Can I turn floodlight off and keep camera on? 2. Where d...

Tundra by • Community Member
  • 751 Views
  • 5 replies
  • 0 kudos
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