Transferring Nest Cameras to a new email account due to divorce

[rmdigman8]

I am wanting to transfer a subscription to Google Home from myself to my ex-wife's email.  Is this possible or does she need to just pay for a new subscription and add the cameras?  I would prefer to transfer if possible as the account has her mother's cameras on the account as well.

[sw552231]

#, the money send me

address

[MplsCustomer]

@rmdigman8 

Unfortunately, Google Nest does not have any transfer mechanism. You will have to treat the situation as if you were moving and transferring devices to a new owner. Basically, you will need to remove everyone from your Google Nest "household", remove all the devices from the Google Nest app or Google Home app, and then do a factory reset of each device. You will also need to cancel your Nest Aware subscription and your wife will need to get a new one.

https://support.google.com/googlenest/answer/11151047

[Dan_A]

Hi rmdigman8 and sw552231,

I'm jumping in to ensure everything is good here. Have you seen MplsCustomer’s response? Let us know of the answers so we could take a closer look at them. By th way, have you tried the link provided above? If so, how was it?

Best,

Dan

[Dan_A]

Hey there,

I wanted to follow up and see if you still need help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Thanks,

Dan

[Dan_A]

Hello again,

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.
 

Cheers,

Dan