11-21-2021 10:04 PM
We are unable to access the Nest app that is considered a supervised child (even though it is the joint email account created for my husband and I with an age of our wedding anniversary). We cannot delete the cameras, and can't even setup the cameras and thermostat on my google account to manage via google home. How do we delete the "supervised child" nest account, so we can start fresh on my google account?
01-05-2022 11:28 AM
Hi there,
I apologize for my late response and thank you for all of your patience while waiting for a reply. I can definitely understand how frustrating your situation must be, but I wanted to make sure that your issue was addressed. Do you still need help with this issue? I know that there's been a delay in response since you posted.
Please let me know if you need further assistance.
Best Regards,
Brad.
02-04-2022 10:58 AM
Hi there,
Just checking in to see if you still need assistance with this issue. Please let me know if you need further assistance.
Best Regards,
Brad.
02-07-2022 11:55 AM
Hey Folks.
At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.
Best Regards,
Brad.