Unable to connect to cloud nest cameras

[Sthilairek]

I am unable to complete nest cam and nest hubmax camera setup due to this annoying “unable to connect to cloud” issue. What is this nonsense!! 

I have tried to numerous times to reset my wifi connection to no avail. What is solution 

[Brad]

Hi there, 

I apologize for my late response and thank you for all of your patience while waiting for a reply. I definitely understand how frustrating your situation must be, and I wanted to make sure that your concern was acknowledged. Do you still need help with this issue?

Best Regards, 

Brad.

[aatienza]

Hey Sthilairek,

I just wanted to follow up to see if you're still need our help. If you do, try reinstalling your Nest app or Google Home app to to make sure it's up-to-date.

Please let us know as we would be happy to answer any questions you may have. 

Thanks,

Archie

[aatienza]

Hey Sthilairek,

I'd like to bump in here to make sure that you've seen our response.

Please let us know if you have any other questions or concerns as I will be locking this thread in 24 hours.

Thanks,

Archie