12-26-2021 08:54 PM
Hi All,
since I migrated Nest account with google, any time I try to “Link” my Nest App in the Google Home App with ISO apple, it populate a sign in window. The problem with sign in window is with Nest Sign credentials (which is already migrated)
it will give me error message invalid UserID/Password.
when I sign to Nest App, it let me a choice to sign in with credentials for Google or Nest. I chose google and it works just fine.
the main issue with Link it via google home app
can someone please help me?!!
thank you
regards
sam
12-26-2021 09:08 PM
I was having the same issue apparently is not way to link your old account after the migration to google. I called a number this morning and I end up hanging the phone. I think we lost our money.
12-27-2021 05:24 AM
To resolve it should be very simple. Either redirect the URL to a page that provide an option to sign in with google or nest credentials. Or un-merge my account, so I can sign with my old Nest credentials.
12-30-2021 06:16 PM
Anyone from Google support can help?