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Cameras and Doorbells

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Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

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Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 15686 Views
  • 0 replies
  • 6 kudos

Google nest doorbell release button

I've taken our doorbell off to charge it and the small button on the back that prevents the doorbell being removed without using the tool is now stuck in the in position, meaning the doorbell can't be remounted as it isn't secure on the mount. not su...

Kemierica by • Community Member
  • 556 Views
  • 1 replies
  • 0 kudos

Resolved! Nest Doorbell (wired)

I'm looking to purchase the most recent nest doorbell. Would prefer the wired version. The doorbell at my home is currently wired and the voltage of the box says 10-16. I know nest says 16-24, but will I need to upgrade my transformer or will this wo...

Camera not securing to bracket

I have installed the wall bracket on the wallI have a problem attaching the doorbell to the holder. after charging. it used to work but doesn't work anymore.I have followed the instructions in the official installation video:Align the circle at the b...

Gusmolnar by • Community Member
  • 558 Views
  • 1 replies
  • 1 kudos

Nest Cam ( Battery)

Hi, my nest went off yesterday. I have 2 one on the front & one on the back of the house. Back 1 OK. I have reset it but just won't connect to wi-fi.

ma11 by • Community Member
  • 308 Views
  • 1 replies
  • 0 kudos

Best camera won’t stream on Google TV - Sony

Hey. My nest (gen 2) indoor camera will not stream on my new Sony TV with Google TV. It will stream on my other TVs which use Google TV dongles. when I try on the Sony I just get a small broken camera icon.

Nenadt by • Community Member
  • 948 Views
  • 4 replies
  • 0 kudos

setup hangs trying to find camera

Hi. I recently bought a new Nest Cam with battery. I've got three others that work fine. When I try to set up this one in the Google Home app, the setup hangs on the screen that says "Connecting to joining device" and "This could take a minute and ne...

cpurdum by • Community Member
  • 800 Views
  • 5 replies
  • 0 kudos

Nest camera wont show up on home app

Ive had my nest cam for about a year with no problems. I recently had a problem with my Xfinity router and had to get a new one. After new one was up and running, the nest would'nt hook on to wifi. I changed the wifi name & password back to it's orig...

Rchwarren by • Community Member
  • 649 Views
  • 4 replies
  • 0 kudos
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