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Cameras and Doorbells

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Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

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How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 976 Views
  • 0 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 16856 Views
  • 0 replies
  • 7 kudos

Nest Camera 2 not receiving notifications.

I recently purchased two nest doorbell camera generation two. I’m not receiving notifications. I have spent hours verifying all notification are toggled on, Airplane mode is off, And went through several checklist and everything is correct on the Nes...

Neighbours Google Nest Doorbell Battery

My neighbours door faces my door on the opposite side of a shared driveway.When im standing outside my front door i activate the lights on their google nest battery doorbell.while the lights are flashing could the camera be recording audio of convers...

Clare196 by • Community Member
  • 340 Views
  • 1 replies
  • 0 kudos

Resolved! Can’t record Nest cam 7x24 cam content any more

Google home no longer allows us to record any of our 7x24 history. We can only record events Google Home identifies. arrgghh. i have hundreds more events Google Home do not recognize & I can no longer record them from my history. Arrgghh This works o...

Familiar Face Detection not working

Since my Cams were installed, I have been having the same issue. Even though they and the doorbell recognize people, I never have the option to add/create a Familiar Face. Once I delete the only one saved, will it allow me to add one. But that's it. ...

rudebros by • Community Member
  • 1666 Views
  • 11 replies
  • 0 kudos

After charging, doorbell will not mount

The small popout pin on the rear top that is used for mounting will not release and popout again. I cannot remount the doorbell. I've tried using the tool, several small screwdrivers, a paperclip, all to no avail. How can I get the pin to pop back ou...

Utah_John by • Community Member
  • 420 Views
  • 2 replies
  • 0 kudos

Resolved! Restricting access to Nest Camera

Please add the ability to restrict certain devices with in the home. He want to balance security and privacy. I need my nanny added to our good home so the smart google thermostats register and geofence for my child to keep the air on. But i do not w...

Resolved! 27/7 history not available in home but is in nest app.

I have a bunch of cameras of varying vintages. This applies to Nest Cam IQ Outdoor, Nest Doorbell (wired), Google Nest Hub Max. These devices are loaded into both the iOS nest/home.nest.com platform as well as the google home app. My issue is that I ...

bobacct by • Community Member
  • 585 Views
  • 1 replies
  • 1 kudos

Google Nest Doorbell - battery not charging anymore

My doorbell won't hold a charge anymore. I've tried multiple usb-c cables and the results are the same. It powers up when I plug it in but as soon as I unplug it, it turns off. I even let it charge for a couple days with no difference. Any suggestion...

aka_ by • Community Member
  • 535 Views
  • 2 replies
  • 0 kudos
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