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Cameras and Doorbells

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Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

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How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 1665 Views
  • 0 replies
  • 1 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 17804 Views
  • 0 replies
  • 7 kudos

Night lighting

My Outdoor IQ Cam is wired and works well, but in cannot record at night even though I have set the settings to “Auto” in night mode.Does it have a light like my old one or do I have to purchase a separate spot light?

Nest Hello Stolen

My Nest Hello Door Bell was stolen. I just received an email yesterday that it was removed from my account. I’m assuming this person is trying to use it. Any way I can have the serial number shut off so it can’t be used? sn: ############### Also the ...

MMil by • Community Member
  • 519 Views
  • 2 replies
  • 0 kudos

Google Nest Doorbell (Wired gen 2) cannot setup or hard reset

Hello.Here’s what happened:1. The initial doorbell was glowing blue I heard the startup chime and I was going through the setup process2. I made it to the installation screen (light switched from blue to yellow) until I got a message that said “somet...

Jsan by • Community Member
  • 465 Views
  • 1 replies
  • 0 kudos

Nest Cam with Floodlight Dead

I installed a Nest Cam with Floodlight (hardwire only option), 18 months ago. This week out of the blue it died. I have plugged the camera into another working floodcam base and nothing. Google Home showed it had 80% charge when last online. I have m...

amcone by • Community Member
  • 399 Views
  • 2 replies
  • 0 kudos

Home app volume control during recorded events playback

Hi everyone, new to the Google doorbells, had ring with their associated audio problems for many years and gave up...Just installed the Google Nest battery doorbell and all seems working OK, however I was having problems on playback and when I turned...

Stripped security screw

Hi! The security screw on the top of my wired nest doorbell seems to be stripped — and yes I’m using the correct size Allen key. It came with our new house and I’m trying to pair it with our ADT system. What do I do now?

Kevmo by • Community Member
  • 572 Views
  • 2 replies
  • 0 kudos

Resolved! Nest doorbell wired 2nd gen and nvidia shield tv

Hello, I read that I should be able to stream my new doorbells video to chromecast to view on my TV. When I ask google via voice to show me the doorbell on shield, it says ok and shield starts to load but it ends up showing a Grey screen with a video...

Malechai by • Community Member
  • 2442 Views
  • 10 replies
  • 0 kudos

Nest Outdoor Camera Cable Disintegrated

My nest outdoor camera cable has completely disintegrated. Therefore, the devices does not power on.Will Nest replace the cable for free since it suppose to be weatherproof? Thank you.Ronnie C.

RonRonC by • Community Member
  • 416 Views
  • 2 replies
  • 0 kudos
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