New updates to Google Home for camera users: new AI image detection, requested f... Read more
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New updates to Google Home for camera users: new AI image detection, requested features, and more!
We recently shared new updates to the Google Home app. You can read more in our community blog: New updates to Google Home for camera users: new AI image detection, requested features, and more! Have any questions not covered in the FAQ? Let us know ...
Need help with setup? Troubleshoot common Nest camera or doorbell problems
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
Nest Hello Doorbell 1st Gen peeling
Hi, I recently requested assurance with a 1st gen doorbell that is having some outside peeling issues. I was told someone would email me but I have not heard anything. I checked spam to be sure. It's okay if I just need to continue to wait. I just wa...
Auto Night Vision Not Turning Off
My Nest Camera in my office does not automatically turn off night vision once lights in the room have been turned on. I don't want to have to turn off Night Vision everytime the light turns on in that room. Any assistance is appreciated!
Indoor/outside cameras
I have indoor and outdoor cameras at home.I have the Home app and Nest app. The Home app shows all cameras, but the indoor cameras settings can only be changed in the Nest app and the Nest app only shows the indoor cameras. I have all notifications o...
Nest cam outdoor power plug
Just a question about the outdoor power cord. Is this an actual direct power cord or does it only charge the battery? I'm asking due to cold weather and issue with battery drain in cold Temps. Does the power cord help with battery issue?
Latest Update Nest Cameras Outdoor Battery won’t record
After the latest software updates my nest cameras stopped recording around 10:30pm-5am. I have a subscription, sensitivity is set to high, internet connection is great, wired doorbell records fine, reset all 3 cameras, no time restrictions or zones b...
Nest Doorbell (Battery) not charging when wired to a 24V transformer
couldnt respond to this post that seems to call out the same issue so heres my situation:I have the Nest Doorbell (battery), got it november 2021 when it came out and wired it up using my existing wiring (at the time i could get 20V from those wires)...
Gen 2 wired camera viewing
I received 2 new generation 2 cameras to replace our old ones free from google. I installed them where I had the old cameras. However, when viewing the camera is off by 90 degrees. We don’t walk on the walls but that’s what I’m looking at. The camera...
Google Nest Hello Doorbell won't connect to app
So, I tried the new Nest Doorbell 2nd Gen (wired) and I absolutely hate it! I ordered a new Nest Hello Doorbell 1st Gen, and the installation was going smoothly until I got to the "looking for your camera" portion. The camera won't be recognized by t...
Nest cam (indoor/outdoor battery)
I cannot find a clear answer to this anywhere. If I buy a Nest cam (indoor/outdoor battery) and it is powered by the battery, what can I see in Google home related to the camera? I think it does not live stream, but can I turn it on to see the live p...
24/7 nest doorbell
Hello. Ever since updating, my 24/7 streaming doesn’t record all the time. It will say no even history and be blacked out as if my camera lost connection. I have a first gen nest hello doorbell.
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