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Unwanted access to cam

mandy70
Community Member

I bought my cam because my roommate has been picking my lock and coming into my room. We share wifi. Somehow she has access to my cam. So she turns it off, even deletes history.  Is there any way to stop her from accessing my cam?

5 REPLIES 5

EmptyNester
Gold Product Expert
Gold Product Expert

How about changing your password so she can't log in?

Thanks, I will try that. I am not sure how she may have gotten my password in the first place.

Brad
Community Specialist
Community Specialist

Hi there, 

 

I apologize for my late response and thank you for all of your patience while waiting for a reply. I can definitely understand how frustrating your situation must be, but I wanted to make sure that your issue was addressed. Do you still need help with this issue? I know that there's been a delay in response since you posted.

 

Please let me know if you need further assistance. 

Best Regards, 

Brad.

Brad
Community Specialist
Community Specialist

Hi there,

 

Just checking in to see if you still need assistance with this issue. Please let me know if you need further assistance. 

 

Best Regards,

Brad.

Brad
Community Specialist
Community Specialist

Hey Folks.

 

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

 

Best Regards,

Brad.