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Videos of camera views no longer available as of 11-15-23..No longer able to view 15 second periods.

Mehow
Community Member

Videos of camera views no longer available as of 11-15-23..No longer able to view 15 second periods. Nest worked OK yesterday. Did Google turn off Nest program.

2 REPLIES 2

MplsCustomer
Bronze
Bronze

@Mehow 

Did your Nest Aware subscription by any chance expire?

You can check your subscription here:

https://store.google.com/subscriptions

EmersonB
Community Specialist
Community Specialist

Hi folks,

 

@Mehow, thanks for reaching out here in the Community. To know more about this issue, I’d like to confirm, do you have a Nest Aware subscription? Which Nest Camera do you have? Were there any power or Wi-Fi outages in your area? What are the troubleshooting steps have you done?

 

Looking forward to your response.

 

I appreciate the help, MplsCustomer.

 

Regards,

Emerson