10-16-2022 07:35 PM
How do I log in to Dropcam to view saved videos?
Our Dropcam died and we purchased a replacement Nest camera. It has been a while since we had saved or watched said videos, i.e.: the kids’ first steps.
I would like to log into Dropcam and download the saved videos before I cancel the $99/year subscription.
Thank you for your time.
10-21-2022 11:07 AM
Hi Calismock,
Thanks for posting and I understand your concern about saving your recorded videos from your dropcam. You can save up to 3 hours of video clips in the Nest app. If a clip is too big to be saved in the remaining storage, the app will tell you that you're out of storage space. You'll have to download and delete clips to make room before you can save a new clip. Hit this link for more information. Let us know if you have additional questions.
Regards,
Emerson
10-24-2022 03:25 PM
Hey there,
I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.
I appreciate the help, Emerson.
Thanks,
Archie
10-25-2022 10:34 PM
Hi there,
Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
Thanks,
Archie