Visitor Annoncements (India)

[blrind]

Hello,

I purchased Google Video Doorbell white (Battery) in India and I have set it up in Google Home along with with my Nest Hub. The nest hub is able to bring up the video if I ask it to "Hey Google show me front doorbell camera" but when a visitor clicks the button on the doorbell there is no announcements on the Nest hub. 

A doorbell without  an announcement is useless.   This thread, https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Visitors-Announcement-not-working/td-p/... is exactly the issue but solution was uninstall google home and factory reset everything - I tried this but no luck. The visitor announcements doesn't show up with I long press the tile in Google home.  I subscribe to Nest Aware for my google security cameras.

Can you please officially confirm if Visitor announcements is an option for the India and is google officially not allowing the announcements for the region?

Thanks.

[Lance_L]

Hi blrind,

Thanks for posting in our Community — let’s get this sorted out.

Since it is not sold in the Google Store for India, the Nest Doorbell (battery) isn’t officially supported in that country, including all its features like visitor announcements. Nest Doorbell (battery) is on the Google Store in the US, Canada, the UK, Ireland, Germany, France, Austria, Switzerland, Norway, Sweden, Denmark, Finland, Belgium, the Netherlands, Spain, Italy, Australia, New Zealand, and Japan.

We’re working hard to make more products available in more countries. Stay tuned to our social channels for updates.

Let me know if you have any other questions.

Best,

Lance

[Lance_L]

Hello blrind,

I'm writing to follow up on our previous conversation and see if you still require assistance. Please don't hesitate to contact me if you have any concerns or questions, as I would be happy to take a closer look and provide further assistance.

Regards,

Lance

[EmersonB]

Hey folks

@blrind, just one final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, we would be happy to keep it open. If there's more we can do, just let us know.

I appreciate your response, Lance.
  
Thanks,
Emerson