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Where can I get replacement parts for the doorbell mount?

S3bashtian
Community Member

I recently bought it about a month ago. I had it opened laying around and the parts to mount it got lost. I have the hard wire connectors but the rest of the parts that came with it I lost them. Can’t find anywhere to purchase the plate, screws, wedge individually 

1 ACCEPTED SOLUTION

Brad
Community Specialist
Community Specialist

Hey there,

 

Thank you for your patience. I have submitted the request for a replacement, and here is your Case Id: 6-2461000031638

 

Please note: there are once I have submitted the request, I will be locking this post as soon as the request is submitted.

 

Best Regards,

Brad.

View solution in original post

2 REPLIES 2

Brad
Community Specialist
Community Specialist

Hi there,

 

I am terribly sorry to hear about your Nest Camera issue! I can imagine it’s been quite frustrating being without a working device. We will need to look into this further in order to best assist you.

 

We'll be reaching out to your email on file to collect some information from you. Please respond as soon as you can, so we can get the process started. 

 

Please let me know if you need any further assistance!

Best Regards,

Brad.

Brad
Community Specialist
Community Specialist

Hey there,

 

Thank you for your patience. I have submitted the request for a replacement, and here is your Case Id: 6-2461000031638

 

Please note: there are once I have submitted the request, I will be locking this post as soon as the request is submitted.

 

Best Regards,

Brad.

View solution in original post