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Why can I see my doorbell or thermometer on my phone

Johanny
Community Member

My husband has access but I dont.  He try sending me an invite and that does not work.  Please advise.

5 REPLIES 5

MplsCustomer
Bronze
Bronze

@Johanny 

You need to have a gmail account for a household invite to work in the Google Home app. Unfortunately, when you try sending the invite to a non-gmail account, the error message does not tell you that.

SteveT1
Community Specialist
Community Specialist

Hi folks,

 

Thanks for reaching out. Aside from having a non Gmail Account, you can't invite anyone using a:

  • Google Workspace (formerly G Suite) account.
  • Google Account for children under 13 (or the applicable age in your country).
  • and a maximum of 6 people can share a home.

You can check this article on how to Share a home and devices in the Google Home app for detailed steps.

 

Regards,

Steve
 

 

SteveT1
Community Specialist
Community Specialist

Hi folks,

 

It's me again. I wanted to check back in to see if you have other questions and concerns. Feel free to let me know.


Thanks,
Steve

SteveT1
Community Specialist
Community Specialist

Hi there,

 

We haven't heard any updates from you. I'll go ahead and lock this thread in 24 hours. If you're still in need of assistance, feel free to start a new thread and we'll be happy to help.

 

Regards,
Steve

Brad
Community Specialist
Community Specialist

Hey folks,

 

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

 

Best Regards,

Brad