11-01-2021 05:31 PM
My floodlight camera is not recording ‘ animal activity as a specific event. Any ideas if there is a specific setting and if so where can I find it. If the activity is not recorded as an event I can’t download the footage.
11-02-2021 03:36 AM
You have to set all of that up under settings. You can tell it not only to "record" Animals, but People and Vehicles and other motions. Once recorded, you can download the clip under the event detail screen. Google has plenty of instructions, videos and support for this.
11-02-2021 04:34 AM
I thought that may be the case but for the life of me I couldn’t find the help on Google. Managed to find it now and all sorted. Thanks for your help.
11-30-2021 02:40 PM
I apologize for my late response and thank you for all of your patience while waiting for a reply. I can definitely understand how frustrating your situation must be, but I wanted to make sure that your issue was addressed. Do you still need help with this issue? I know that there's been a delay in response since you posted.
Please let me know if you need further assistance.
12-15-2021 03:22 PM
Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.
Have a great day.
12-17-2021 02:48 PM
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.
Have a great day!