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Cameras and Doorbells

Blog Posts

The difference between the 2nd gen and the 1st gen wired Nest Doorbell Read more

Now Launched: Nest Doorbell (wired, 2nd gen) Read more

Nest Doorbell Fall ringtones coming soon! Read more

Featured Posts

Cold weather concerns with Nest Doorbell Battery Read more

Forum Posts

Resolved! Outdoor (Wireless) Nest Cameras not detecting motion

My outdoor (wireless) cams are not detecting motion unless you are right up in front of them (less than 10 feet). I have 2 different cameras that are both behaving this way. I have tried removing, resetting, and then adding them back to google home. ...

Delte7 by Community Member
  • 9 replies
  • 0 kudos

One of my 3 Nest cameras with floodlights not connecting

I installed 3 external nestcam cameras with floodlights successfully earlier this year. One of them has stopped working. The camera is only c.15 feet from a wireless MESH node. My phone shows good wifi signal (2 bars) by the camera. Reading online ad...

Mac5 by Community Member
  • 10 replies
  • 0 kudos

Google nestcam iq

Hi,I’ve had the iqcam installed and working for a couple of years. It’s recently been turning off and won’t restart without bring back inside and running through the full installation process. I’ve brought the camera inside and run through the proces...

Ben1975 by Community Member
  • 3 replies
  • 0 kudos

Google Nest Camera Live Video not working

This thread has been merged into a main thread found here:

Brad by Community Specialist
  • 0 replies
  • 0 kudos

Nest hub and doorbell

Nest keeps saying doorbell offline when it’s not I’ve rebooted both nest hub and doorbell still no good I’m not happy this equipment isn’t cheap I brought this equipment because of reviews I wish I hadn’t now should have got a ring system instead Ple...

VinnieGuy by Community Member
  • 13 replies
  • 0 kudos

Resolved! Damaged cable - Nest Cam Indoor

The cable on my new Nest Cam Indoor (wired) 2nd gen was chewed by my puppy and the camera now does not power on.The cable appears fixed to the back of the camera such that it cannot be easily unplugged.Is Google able to provide a repair service? Woul...


Doorbell is offline, green light on

My nest doorbell has been offline since Monday with no activity despite a green light clearly indicating that it is on and connected. Reboot does not work. Disconnect and reconnect does not work. Factory reset fixes the problem for 2 days then it goe...

Bviolert by Community Member
  • 3 replies
  • 1 kudos

Google cam won't work when mounted

My new Google nest cam works until placed on the outdoor mount. Once mounted, it won't connect and won't allow live video. Then, I'll take it down, holding it in my hand while standing under the mount on my home, and it works perfectly. Please advise...

Oliver17 by Community Member
  • 4 replies
  • 0 kudos

Doorbell camera offline

Hi… I’m not at all Tech savvy. We have been in our home for 2 1/2 years. With the house we have a Nest hello. On occasion it would go offline but always managed to get it back up. Last week it went off line and I’ve tried rebooting internet but it wo...

Herkm by Community Member
  • 5 replies
  • 1 kudos
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