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Why would the new flood light camera not work with the Nest App?

dontbuyneststuf
Community Member

I've seen the answer and I cannot believe anyone thinks this is a good idea.  Wasted an hour trying to trouble-shoot on my own.  You guys are the smartest morons around.

4 REPLIES 4

EmptyNester
Silver Product Expert
Silver Product Expert

Yep,  Your member name says it all.   None of the new cams, that have the name "NEST" on them work with the "NEST" app.  They only work with the barely usable GOOGLE HOME app.   Another big frustration for me is that none of the new cams are viewable on you computer.    I can't think of a better example of a product that has 2 steps forward and 20 steps backward.

Rubes
Silver Product Expert
Silver Product Expert

yep it’s been horrible as people are slowly finding this out. The new Google Nest cameras released in Fall 2021 only work with the (very bad) Google Home app. Due to this Google Home app requirement, you also cannot access the camera video from a computer web browser at home.nest.com.

Brad
Community Specialist
Community Specialist

Hi there,

 

Just checking in to see if you still need assistance with this issue. If so, please let me know and I would love to look into this further for you!

 

Best Regards,

Brad.

 

P.S Thank you for your help, Rubes! And thank you for your insight, EmptyNester!

Brad
Community Specialist
Community Specialist

Hey Folks.

 

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

 

Best Regards,

Brad.