06-14-2023 03:06 PM
I removed the doorbell from the Google home app and now I am unable to reconnect. I factory reset it but once I place the camera back on the doorbell, the light goes back to green. What do I have to do to reconnect the doorbell?
06-14-2023 03:10 PM
If you removed it from the Google Home app and did a factory reset, you need to set it up like a new device.
Did you also set it up like a new device?
06-14-2023 03:12 PM
Yes sir, I am trying to add it as a new device but it is not working.
06-14-2023 03:14 PM
Did you do this procedure?
06-14-2023 04:07 PM
Yes I did but I will try this again.
06-14-2023 04:10 PM
The light is flashing yellow not white.
06-14-2023 04:51 PM
A flashing yellow light means your doorbell isn't getting enough power:
Many customers in this forum report upgrading to a 16V 30VA transformer for their 2nd Gen Google Nest Doorbell.
Why did you remove your doorbell from the Google Home app in the first place?
06-14-2023 05:03 PM
Thank y’all for your help.
I was able to add the doorbell. I did not have the doorbell connected to power when I was resetting it so I did not have enough power.
I did the factory reset while still connected and everything worked fine.
06-17-2023 05:11 PM
Hi folks,
@Greggmireles3, happy to hear that! I appreciate the gesture. It looks like we can consider this one complete, so I will be locking this in 24 hours if we don't hear back from you again. Feel free to start a new thread, and we'll be happy to help.
Thanks for your help, @RXShorty and @MplsCustomer.
All the best,
Zoe