Wired Nest Doorbell not working

[skully]

Following a winter-weather power outage, my 4 year-old Nest Wired Doorbell has quit working.  Power at transformer is 29 volts, 24.3 at doorbell.  No lights, no camera, no action.

Is the unit fried?

[MplsCustomer]

@skully 

The Nest Hello doorbells have an internal doorbell. (I didn't know that until recently.) This old thread on Reddit reports some people having success with taking the doorbell inside and charging it through its mini-USB port: https://www.reddit.com/r/Nest/comments/ef2pcl/nest_hello_offline_after_a_power_outage/

There's another long thread in this forum that reports Nest Hellos not functioning well after a couple of years, so it could also be age: https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Nest-Hello-Doorbell-cuts-out-when-butto...

[Brad]

Hi there,

Just checking in to see if you still need assistance with this issue. Thanks for your help, @MplsCustomer

Please let me know if you need further assistance. 

Best Regards,

Brad.

[Brad]

Hey Folks.

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.