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Wired nest doorbell only gives false alarm

Kiki33
Community Member

‎12-18-2023 04:25 AM

My wired Nest doorbell is connected to my Alexa. I keep getting alerts for 'motion detected' and 'someone is at the door' when nobody is there. However, when there is someone actually there, I never receive any alerts.

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Lance_L
Community Specialist
Community Specialist

‎12-20-2023 05:12 PM

Hi Kiki33,

 

Thanks for reaching out to the Community. I’d be happy to help you with this. Let’s check it out.

 

Visit Amazon's website for help with Alexa, including its connection to Nest products. For example, you might need to toggle permissions for the Nest skill or disable the skill, then re-enable it. Amazon's website has step-by-step instructions and additional troubleshooting suggestions:

 

Let me know if you have any other questions.

 

Best regards,

Lance

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