Wired video doorbell chime connector

[HaynesJamesM]

Everything was working fine but the indoor chime stop working from original installation.  I have checked voltage and looks like the Chime Sensor has stopped working.  How can I get another?

[Brad]

Hi there, 

I apologize for my late response and thank you for all of your patience while waiting for a reply. I can definitely understand how frustrating your situation must be, but I wanted to make sure that your issue was addressed. Do you still need help with this issue? I know that there's been a delay in response since you posted.

Please let me know if you need further assistance. 

Best Regards, 

Brad.

[HaynesJamesM]

Yes i still need assistance. 

[HaynesJamesM]

Is there a way to verify the puck looking sensor?

[Brad]

Hey there,

Thank you for your patience. If you are seeking a replacement, please first fill out this form so we can collect some important information from you. Once the form is submitted, you will have your case number. Please be aware that this thread will be locked. 

Best Regards,

Brad.