Y is it so difficult just to reset & reconnect????

[Brad]

Hi there, 

I apologize for my late response and thank you for all of your patience while waiting for a reply. I definitely understand how frustrating your situation must be, and I wanted to make sure that your concern was acknowledged. Would you be able to provide some additional information if you are still experiencing this issue?

Best Regards, 

Brad.

[aatienza]

Hey Keashore,

Thanks for visiting the Community.

Since this thread hasn't had activity in a while, we're going to close it to keep content fresh. Feel free to submit another post, and provide as many details as possible so that others can lend a hand.

Thanks,

Archie