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a way to move a face that was placed in the wrong folder to the correct one instead deleting it

Community Specialist
Community Specialist

Disclaimer: This thread was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community.


Original poster: Bernardo Navarro 


Doorbell recognizes people and places them in an assigned folder but sometimes it makes mistakes, it would be nice to be able to move the faces to the correct folder instead of only being able to delete them. Is there a way to do this. Either website or app


Community Specialist
Community Specialist
Hello Bernardo,
Sorry for my late response. Thank you for all of your patience while waiting for a reply. I just wanted to make sure that your issue is addressed. I am afraid that when it comes to Familiar Faces, you do not have the option to edit or move them around. It is an automatic process. You can turn it off and it will delete all of them, but you would have to start over again with your Familiar Faces. Please let me know if there is anything else I can assist you with. 
-from Brad C.(Community Specialist) 

Community Member

It would be good of you could move the face to unkown faces and then add name etc to them.