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billing issue

sbhhome
Community Member

I have an unrecognized charge and cant get any help from google anywhere. need to SPEAK with someone

 

1 REPLY 1

David_K
Platinum Product Expert
Platinum Product Expert

Unfortunately, we're not able to help with account or billing related issues in this public community for privacy reasons. Here's how to contact the support team directly:

  1. Go to Contact Us - Google Nest Help
  2. Select an appropriate product or category, type a brief description of the issue, then click Next.
  3. Click Other, then click Next step.
  4. In the Resources section, click Next step.
  5. Choose to get a phone call, call or chat with the team, depending on availability in your country.