cameras do not record events between 2200 and 0700

[MichNi]

i have 2 wired camera's, fast internet in range and a nest aware Plus subscription.

my cameras record nothing between those hours anymore. they fully operative. i even created an automation that restarts them at 2205 to be sure they are working. 

the doorbel records event but the camera does not.

i can scroll over the whole day and see vvideo but no

cannot find any weird settings (downtimes) or rules..  

Nest settings settings are on 60-day and 10 day 24/7 video history

and we recall that it did is once.

so it should work.

for the rest no issues on internet/power or other devices, as nest doorbell records nicely between those hours.

(paperboy at 0500)

ay clues?

michiel

[Derickf]

Hi @MichNi,

Thanks for reaching out to the community. I’m sorry to hear that your two Nest Cams (wired) are not recording any events during specific hours, even though your Nest Aware Plus subscription is active and the Nest Cams (wired) are fully operational. I appreciate the relevant information shared and also that you've already confirmed that your Nest Doorbell records normally except for your 2 Nest Cams (wired). No worries, I'm happy to assist.

To gather the necessary information, please answer the following questions:

• Are you using the Nest app or the Google Home app? 
• Could you please share a picture of your Nest Cam (wired)?
• When did your Nest Cam (wired) last record properly?

I'll be waiting for your reply.

Best regards.

Derick.

[MichNi]

Hi Derick,

sorry for delay.

They work again. performed a totall reset, confgured again and power down/up.

that worked. now for long time they work fine again..

i am: using nest app to install and home app to configure.