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cannot connect

LMJ
Community Member

I cannot get this to connect to my wifi. We have it on the house about 20ft up. I have tried everything. Is the camera up to high? I am getting so frustrated. We installed the first camera and had none of these issues. I did try turning the other camera off and tried installing the one I am having trouble with. But no luck. Any help would be greatly appreciated.

3 REPLIES 3

GarrettDS
Community Specialist
Community Specialist

Hey there,
Sorry for the late response, but I wanted to drop in here to help.

I understand that issues with your cameras can be confusing but I definitely wanted to stop by and see how I could help.

Just wanted to double check to see if you were still needing help on this? 

I look forward to hearing from you.

Best regards,
Garrett DS
 

Brad
Community Specialist
Community Specialist

Hi there,

 

Just checking in to see if you still need assistance with this issue. Please let me know if you need further assistance. 

 

Best Regards,

Brad.

Brad
Community Specialist
Community Specialist

Hey Folks.

 

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

 

Best Regards,

Brad.