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charging doorbell

nmk
Community Member

I took my back door camera off and charged and got it back on easily. I tried to take the front door one off to charge and it has wires connected on the inside and I can't get it hooked back on all the way. I got the top part hooked but not the bottom

3 REPLIES 3

EmersonB
Community Specialist
Community Specialist

Hi nmk,

 

Thanks for posting here in the community. To confirm, which Nest Doorbell do you have? In case you have the Nest Hello 1st gen, hit this link to check how to place it properly and skip it to 6:10 mins. For the Nest Doorbell battery type, hit this link and skip to 3:35 mins. Let us know your update here.

 

Regards,

Emerson

EmersonB
Community Specialist
Community Specialist

Hello nmk,

I'm dropping by to ensure that everything is covered here. How's it going with your Nest Doorbell? We would appreciate it if you could share the information I’m asking above. Also, were you able to perform the steps I’m suggesting? We'd be glad to hear from you.

Thanks,
Emerson

EmersonB
Community Specialist
Community Specialist

Hey nmk,

Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, we would be happy to keep it open. If there's more we can do, just let us know.

Best,
Emerson